Business development is crucial in any business – that is, doing
whatever it is you do in order to win and retain new business (and that could
be new business from an existing client, or new business from a brand new
client – in our case, the process is exactly the same). At Blue Box we do a lot of Business
Development and we like to think that we are quite good at it but when we are
in business development mode there are 5 words that strike fear into my heart
– do you want to know what those 5 words are?
The 5 words that frighten the life out of me and want to make me run
for the hills are – HOW MUCH WILL THIS COST
It is not the use of the words that frighten me, it’s when the words
are used that terrifies me most
These words can have two very different meanings depending on when
they are used
Don’t get me wrong, I know that if someone is going to buy from me
they will need to know the price at some point
I’m fine with that, In fact, if I’m asked that question towards the
end of the sales meeting it’s a good sign, It shows that I’ve done my job properly and
that the prospect actually wants what I’m selling; assuming the perceived
value they’ll receive far outweighs what they’ll have to pay
It’s when the words are used at the very start of the meeting that I
get a bit wary
And for good reason too, If someone is asking me the price before I’ve
even begun my sales pitch, before they even know what it is I’m offering and
before they know whether or not it can solve the problem they’re facing in
their Business, it tells me that ‘price’ is their number one concern
In other words they’re a price buyer.
This isn’t always the case of
course but more often than not, asking me ‘How much will this cost’ before
you even know what it is that I am selling or how it will potentially solve a
problems that you are facing, and how much money it will save you or make you
in the process is a tell-tale sign if ever there was one
And when it comes to our business, people who buy solely on price are
probably not the right type of customers for us – it is not that price is not
important – it absolutely is, but for us, value and return on investment are
much more where we are at
If a customer asks immediately ‘how much will this cost?’, then I have
not done a good enough job in identifying their needs or selling our services
If you want to learn more about our services, the value that they can
add to your business and the money that we could potentially save you, then
call us anytime on 084 3289 3288 or email us at enquiries@blueboxconsultancy.com
If you want to check out Blue Box then go to our web site at www.blueboxconsultancy.com
Until the next time be bold and do good business
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Friday, 3 April 2015
5 words that strike fear into my very soul....
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